Marco's Pizza

8021 Matlock Rd, Arlington, TX 76002, United States

Marco's Pizza

About the Company

rating: 4.0

Marco's Pizza Arlington makes pizza the authentic Italian way, with dough made fresh in-store every day, a special three-cheese blend, and a sauce recipe that hasn't changed since our founding in 1978.

Categories

  • Pizza restaurant
  • Takeout restaurant
  • Pizza delivery
  • Pizza takeaway

Contact Information

Phone: +1 817-468-3444

Website: https://www.marcos.com/

Address: 8021 Matlock Rd, Arlington, TX 76002, United States

Working hours
  • Monday: 10 AM–11 PM
  • Tuesday: 10 AM–11 PM
  • Wednesday: 10 AM–11 PM
  • Thursday: 10 AM–11 PM
  • Friday: 10 AM–12 AM
  • Saturday: 10 AM–12 AM
  • Sunday: 10 AM–11 PM

Photos

Reviews

Review №1

Rating: 3

I ordered a pizza online and when I got there it wasnt really. The young kids do not have a clue on what to do. They are so unprofessional one of them plays with the pizza dough and when he answers the phone he is yelling and he doesnt even say the name of the establishment. Ill have to find somewhere else to go now.

Date: 2 weeks ago

Review №2

Rating: 3

Been coming here since you could get pizza and a movie. Over the years the quality of service and food is either a hit or a miss. Today, they hit.

Date: a month ago

Review №3

Rating: 4

Was kinda skeptical to place a order here based off mixed reviews, however the thin crust pizza is really good and got here pretty quick, no complaints good pizza, would recommend the thin crust

Date: a month ago

Review №4

Rating: 4

Date: a month ago

Review №5

Rating: 5

Date: 3 months ago

Review №6

Rating: 5

Date: 3 months ago

Review №7

Rating: 1

One employee on phone taking order that was taking forever. Not their fault. 2 unused registers, one employee looking at personal phone. Had to abandon my pizza because they didnt have time to take my money.

Date: 3 months ago

Review №8

Rating: 5

Date: 3 months ago

Review №9

Rating: 4

Date: 3 months ago

Review №10

Rating: 3

Date: 4 months ago

Review №11

Rating: 2

Ive always thought this place was overpriced for what it is. On 5/25/2024 Saturday night paid $30 for a two liter and a large. Lukewarm pizza came 90 minutes later. If you cant hire enough staff to do deliveries properly dont even bother. Thumbs down.

Date: 4 months ago

Review №12

Rating: 5

Date: 5 months ago

Review №13

Rating: 5

Date: 5 months ago

Review №14

Rating: 5

Date: 6 months ago

Review №15

Rating: 1

About the most driest pizza ever, even when asked for extra sauce. Forgot dipping cups. Overall terrible. Called the franchise but goes straight to voicemail. I wont be going back there again.

Date: 7 months ago

Review №16

Rating: 4

Date: 8 months ago

Review №17

Rating: 5

Date: 8 months ago

Review №18

Rating: 5

New manger has made a huge difference at this location. Pickup has been much better & food quality than a year ago. Highly recommend this location now.

Date: 8 months ago

Review №19

Rating: 5

Date: 8 months ago

Review №20

Rating: 1

$11 dollars in tip and delivery fees and I get a cold pizza almost an hour late from the promised delivery time. (1.5 hours after order time). I have to reheat pizza and side myself, delivery driver says nothing. If you do order from here, go and pick up the order youself, skip the delivery. What a waste.

Date: 8 months ago

Review №21

Rating: 5

Best meat Lovers Pizza in the WORLD People.. Re-Post 1-19-2024 Wife got a Deluxe with half Black olives. OMG been bragging all day at work about Marcos Pizza and how they need to go. Best Pizza EVER... THANK YOU.

Date: 8 months ago

Review №22

Rating: 2

Very unprofessional. And if you cant find the employees, check the back. Theyre outside getting high. Didnt even get to the food part.

Date: 8 months ago

Review №23

Rating: 4

Date: 8 months ago

Review №24

Rating: 4

Marcos out pizzas the hut. Update 01/2024 still excellent. These guys put hot honey on pizza now. Just eat it stop reading this. Food : 5/5

Date: 8 months ago

Review №25

Rating: 4

I recently dined at the pizza restaurant on a Tuesday, drawn in by their enticing two-for-one deal. The cozy ambiance and friendly staff immediately set a positive tone for the evening. The menu offered a variety of delicious pizza options, and the two-for-one deal made it even more appealing. We ordered the Meat Lovers pizzas, both of which were flavorful and well-prepared. The crust was perfectly crispy, and the generous toppings were fresh. The staff ensured a prompt and courteous service, adding to the overall enjoyable experience. The affordability of the two-for-one deal on Tuesdays makes this restaurant a fantastic choice for a midweek treat without breaking the bank. Whether youre a pizza enthusiast or just looking for a great deal, this place is worth a visit for a satisfying and budget-friendly meal.

Date: 9 months ago

Review №26

Rating: 5

Richard is a good gm taking over.

Date: 9 months ago

Review №27

Rating: 4

Usually the pizza is good but this time they had slimy canned mushrooms. Will never get mushrooms on their pizza. Food

Date: 9 months ago

Review №28

Rating: 5

Great pizza and good prices

Date: 10 months ago

Review №29

Rating: 1

I would order from Marco s frequently but my order would always be wrong or they would forget my drinks. I tried to give them another chance last night and called to place an order since the website said they were closed. Come to find out, they were really closing at 8:30pm on a Saturday night, which makes no sense. But I will not be ordering Marco s from this location ever again.

Date: 10 months ago

Review №30

Rating: 5

Date: 10 months ago

Review №31

Rating: 5

These people made me a pizza on thanks giving when know one else cared about my gullet. Thanks giving is now fulfilled .

Date: 10 months ago

Review №32

Rating: 1

Kids behind the register were clearly high. Made my 13 year old feel very uncomfortable as she went in to grab the pizza. Checked my daughter s receipt to verify the order she JUST paid for was hers forgot to cut my pizza and ranch cup. Definitely won t be back

Date: 10 months ago

Review №33

Rating: 5

Date: 10 months ago

Review №34

Rating: 1

Is it possible to score a zero? Nothing like ordering online only to go pick up the pizza and the door is locked with a handwritten note (poor penmanship) saying do not come in. Those who have ordered online and paid call this number.. which just keeps ringing and ringing. Its so awesome I was dumb enough to think a business would have people that did their job but apparently thats all the rage these days. Im out $30 but its not like I expect that money back because that would mean PEOPLE WOULD HAVE TO DO THEIR JOB!

Date: 10 months ago

Review №35

Rating: 1

Do not recommend. Always having problems with delivery!!!

Date: 10 months ago

Review №36

Rating: 2

Date: 10 months ago

Review №37

Rating: 5

Date: 10 months ago

Review №38

Rating: 2

Date: 10 months ago

Review №39

Rating: 1

Been ordering from this location for 3 years. Had a pizza delivered which was the wrong pizza. Called to report it and person on other end asked my name and they told me they made the pizza personally and it was correct. I told them no it is not. They asked me who the delivery driver was and I had no idea so they decided I must be lying and hung up on me. After ordering every delivery pizza we ve had for 3 years from this location we are never ordering from them again. In case someone from the restaurant would like to look up the order I ordered on the evening on October 19. Never ordering from you again after that treatment on the phone.

Date: 11 months ago

Review №40

Rating: 1

I ordered through Door Dash, and they cancelled my order for a small cheese pizza because they didnt have the ingredients. They didnt choose to contact me and waited until after the 4th Dasher called me to let me know that the order was cancelled almost an hour later. Poor service. Will never buy from this incompetent place again. If you dont have the ingredients for a small cheese pizza, then you need to close the store because you dont have the ingredients for anything. Thats the most basic thing at a pizza place. And owner, dont worry about leaving me the website info to provide more details; the website doesnt even work and wont allow you to leave any feedback. It forwards you to a page to order food instead, but Im not surprised that yall dont allow actual feedback.

Date: 11 months ago

Review №41

Rating: 5

The general manager Davidson did me a solid very good manager Hope he gets promoted soon.

Date: 11 months ago

Review №42

Rating: 2

The food is good, but the last several times either the order has been messed up, or it just takes forever (a lot longer than the tracker promises). Plus the employees could not care less at this place. It s a shame, because it s good pizza.

Date: a year ago

Review №43

Rating: 5

That place is my favorite place to get a pizza from. The food and service is first rate.

Date: a year ago

Review №44

Rating: 5

Date: a year ago

Review №45

Rating: 2

This is the second time I had an issue with this place. First time my pizza looks like it has been in a car crash, and the only problem I have is that it wasnt cut square like I asked. Can Marcos ever get me right when my pizza gets delivered.

Date: a year ago

Review №46

Rating: 4

2023 Revision: I feel like management changed again, this time for the better. Thank you! After a change in management; Used to be 5 stars. Now 3 at best. Chronically late and mistakes in the orders are not uncommon. I know the staff are trying but its not working.

Date: a year ago

Review №47

Rating: 5

My pizza was probably one of best I had in 20 years!!!

Date: a year ago

Review №48

Rating: 5

Marcus is one of the best employees on the job market. Its a shame he had to move to another city. I hope he does a job just as good as he did when he was working here. He was there for over a year and its sad to see him go. I wish him the very best on his Journey.

Date: a year ago

Review №49

Rating: 5

8/1/23 I made a stop at Marco Pizza on Metlock. I have never been to Marco Pizza before. To my surprise I had the best pizza I have ever had. It was so good. It was fresh everything the meat, the veggies the cheese. My only regret was that I only bought 1 pizza.

Date: a year ago

Review №50

Rating: 1

I am a big fan of Marcos Pizza. However, this location is by far the worst pizza joint in the DFW area. The pizza I ordered was very saggy, as if it had been microwaved. It was not edible, and I even tried putting it in an air fryer to make it crispy, but that did not work. The workers here are not well trained and seem to be indifferent to customer service. Unfortunately, I will not be ordering from this location ever again as long as I am alive. They really need to do something about their quality and service, or else they will not last long.

Date: a year ago

Review №51

Rating: 1

I placed an online order at 6:42 pm confirmations said ready at 6:58 pm. My husband drive to pick it up. Not ready! Guys standing around not saying anything. I called to check he is still standing there waiting on 52.34 worth of food. Nobody is saying anything to him. I am literally writing this complaint waiting on pizza, wings and salad. This is unacceptable for the amount and time spent. We have been ordering from this location for a long time. Maybe it s time to go to the next block to Pizza Hut. It has now been over an hour since I placed the order. Whoever is managing this place now is terrible. The last time I ordered June 1 was the same. I will not wait to spend money with an establishment that has no order nor sense of urgency , initiative, nor customer service experience. Still waiting and no one is even acknowledging him. We re done.

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 1

We ordered a pizza 20 minutes before closing and then got a call stating they could not fulfill our order because they were closing soon. If you cannot fulfill the order and cannot work until your closing time, how about you change the time to the time you actually stop working. Dissatisfied and looking for another pizza place!

Date: a year ago

Review №54

Rating: 4

Date: a year ago

Review №55

Rating: 1

Unhygienic and food not properly secured. I tried giving this location another chance and immediately regretted it. I m not sure if it was the location on the unhygienic courier sent by Seamless, but the food arrived with hair completely over it. Had the food been properly sealed, I would have been able to determine if it was from their kitchen or the courier. Very, very big mistake by Marco s. I made sure to inform the company as well as Seamless about this matter since I don t know the source of this error, but it begins with Marco s choosing not to invest in tamper seal packaging. I am quite disgusted because it was massively covered in hair. I have made the conscious decision to not patronize a restaurant via third party delivery services that do not provide tamper proof packaging for this reason. I won t be patronizing the location or third party delivery services any longer.

Date: a year ago

Review №56

Rating: 5

I love Marcos pizza, best pizza in town. These employees are so very helpful and nice.

Date: a year ago

Review №57

Rating: 1

Went into the store to place a order. Upon ordering, I noticed no gloves were being worn on any employees. Saw this as unacceptable and demanded a refund back.

Date: a year ago

Review №58

Rating: 4

Date: a year ago

Review №59

Rating: 5

A few hiccups with my order tonight. I understand Fridays are busy and mistakes happen, no biggie... The manager stepped in and corrected everything quickly and professionally. The staff was really nice and apologetic, plus the food was great! Highly recommended.

Date: a year ago

Review №60

Rating: 5

Wanted some pizza, and right now Marcos, Its my go-to pizza place.

Date: a year ago

Review №61

Rating: 4

The first time here it was okay, but I think I will try it again to give it a true rating

Date: a year ago

Review №62

Rating: 4

Very nice and service good and clean place. Parking: Esay parking. Wheelchair accessibility: Good access for people with disabilities.

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 2

Date: a year ago

Review №66

Rating: 2

Been going here for years average order 170$ yesterday was worst experience and will be finding new pizza place I received email saying pizzas ready at 6:50 when I get there none of pizza started after waiting 40 min they forgot to make one and wanted me to wait another 20 min after explain the other pizza would of been cold and I didn t have the time to wait asked for refund for one pizza try to say they couldn t even tho I paid cash when I asked to talk to manager she wouldn t or in her words she was busy defiantly lost a customer

Date: a year ago

Review №67

Rating: 4

Date: a year ago

Review №68

Rating: 5

Fast friendly

Date: a year ago

Review №69

Rating: 4

Date: a year ago

Review №70

Rating: 1

Usually have great service. Ordered tonight but the pizza was not up to par. It was undercooked and very greasy. The toppings slid right off the crust. Never had such bad pizza from Marcos. Really disappointed

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 4

Date: a year ago

Review №73

Rating: 5

I always enjoy this Marcos, the pizza is never a disappointment!! The pepperoni specialty pizza is literally so amazing every time!. the staff is always friendly and is fast and efficient.

Date: a year ago

Review №74

Rating: 5

The Garden pizza is my favorite. I also wish they had the option of a Garden pizza in a bowel as an automatic. Keep up the great work, Marcos.

Date: a year ago

Review №75

Rating: 1

I hadnt been to this location in months, stopped by today... the pizza was horrible. The restaurant was smoked out and my order was burnt.. maybe they need new ovens, its always over cooked. Definitely not coming back. My kids wouldnt even it the dry hard burnt pizza

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 3

Date: a year ago

Review №78

Rating: 5

They make the best pizzas. I go here every chance I get. Vegetarian options: The veggie pizza is really good. My husband orders this and he loves it. Food : 5/5 |

Date: a year ago

Review №79

Rating: 5

I ordered three specialty pizzas and one of them was white cheezy and it comes with bacon. we don t eat bacon , it was my bad I didn t pay attention to the description on the menu 100% my mistake, so i called after I picked it up if they can remake another one without bacon ,and the tall lady who was working there was very nice and respectful and welcoming to remake the pizza without any questions very smooth . thanks for this awesome service.

Date: a year ago

Review №80

Rating: 1

These people are rude and dismissive. No sense of urgency.

Date: a year ago

Review №81

Rating: 4

I was not happy, but the manager totally redeemed y all. Well done. And the pizza is delicious.

Date: a year ago

Review №82

Rating: 1

I waited 30 minutes for someone s order, by 9 pm they told everyone the store was closed and orders were canceled!!!! Who tf does this? We all wasted our time waiting for pizzas just for them to tell us oh sorry we can t finish bc we re closed. DO NOT GO HERE

Date: a year ago

Review №83

Rating: 1

Manager says order is just 20 min late. Wrong attitude to have with customers. Wanting refund and an email verifying refund and shes refusing by way I dont want the food as well as money just my money. 44 min later still no food or refund.

Date: a year ago

Review №84

Rating: 4

I liked it.

Date: a year ago

Review №85

Rating: 5

Date: a year ago

Review №86

Rating: 1

Used to be great pizza, now its average at best. Seems like they changed something on the recipe and now it literally tastes like frozen pizza; very dry, almost no sauce and little flavor. Not buying again, at least for a while.

Date: a year ago

Review №87

Rating: 4

I ordered my pizza at 6pm and it said it would be ready about 7:21. I didnt get my pizza till after 8pm. There was a tall lady boxing pizzas who tried her best to make our wait comfortable and shes the reason Im still giving 4 stars. The pizza itself was amazing as always. Ive never had a experience till this last time. The cashier seemed lost and confused too.

Date: a year ago

Review №88

Rating: 5

Best pizza chain around! Worth every penny, especially on Tuesdays!

Date: a year ago

Review №89

Rating: 4

Food is good. Service is ok. Restrooms arent always clean.

Date: a year ago

Review №90

Rating: 4

Decent pizza. Theres always discounts on the website so its at a very good price. The cheese bread is kinda bad though.

Date: a year ago

Review №91

Rating: 4

We did not get our parmesan cheese as requested. Pizza is great, but I m a stickler for details. Pay attention to what your clients have requested. This is constructive criticism.

Date: 2 years ago

Review №92

Rating: 3

Too greasy for my taste but my husband loved it

Date: 2 years ago

Review №93

Rating: 1

$18 for a 8 slice large is not a purchase I will repeat. Ill find a better deal going forward.

Date: 2 years ago

Review №94

Rating: 4

Good pizza most of the time. We ve had trouble finding a decent pizza place in the South Arlington/Mansfield area. Marcos has been the most consistent and has had the order right every time. We order pizza about once a week. What doesn t make sense about this location is the amount of grease on the bottom of the pizzas. It s so bad that tonight the grease leaked out of the box all over me. There is no reason so much butter, oil, or what ever they use needs to be put in the pan. It literally soaks through the boxes. This place could be hands down the best pizza place in the area if they could lay off their non-stick agent. Edit: Since posting this and leaving them multiple surveys the greasiness stopped. Unfortunately they have removed dipping sauces to order through Doordash. Is it too much to ask for sauces?

Date: 2 years ago

Review №95

Rating: 4

They make very good, very light pizzas and the guys are very nice.

Date: 2 years ago

Review №96

Rating: 2

The last 2 times Ive gotten cold pizza, probably cause took over a hour each time.

Date: 2 years ago

Review №97

Rating: 1

I went to Marcos pizza today to pick up an order. As I was waiting in line, I noticed the employee who was making the pizzas didnt have on any gloves and i was completely turned off from it. I will NEVER order again! Unsanitary and disgusting!! Ewwww

Date: 2 years ago

Review №98

Rating: 1

Made it wrong

Date: 2 years ago

Review №99

Rating: 4

Date: 2 years ago

Review №100

Rating: 5

Ive been going here for years and have never had a bad pizza from them. Not once. Yesterday was no exception. Great food. Great service. Did not disappoint Vegetarian options: Lots of veggies to add to your pizza Parking: Plenty of parking options

Date: 2 years ago

Review №101

Rating: 3

Pizza ok . Music very inappropriate and descatig loud!!

Date: 2 years ago

Review №102

Rating: 3

Not bad, but not worth bragging about either.

Date: 2 years ago

Review №103

Rating: 4

Date: 2 years ago

Review №104

Rating: 1

They dont deserve the one start but had to give them something to give them a review. We ordered 2 pizzas to be delivered at 8:05pm. Around 8:25pm we called to check the status of our order. We were informed that the pizzas were delivered and left on the front porch but were covered in ants. They also said it was a no contact delivery but how the hell are we going to know it arrived if they dont ring the door bell or reach out to us?! They hung up on us 2 times before they decided to re-delivery our order that we still had to pay for!! Wont be ordering for them anytime soon!! Insane!!

Date: 2 years ago

Review №105

Rating: 4

Date: 2 years ago

Review №106

Rating: 5

Date: 2 years ago

Review №107

Rating: 1

Horrible customer service asked if they delivered to medical city hospital in Arlington he assured me that he did I paid for my.food over the phone and the delivery driver called and said he wasnt coming in mid delivery and said I was out of zone and turned around .. spoke with manager Rado at.the store very rude not supportive said another employee would deliver my food if the tip was right.. absolutely terrible customer service manager said he issued me a refund but could.not provide a confirmation number for refund... he then proceeds to tell me well you k ow how it is bro we not coming... Im fuming over this display of customer service will he sending people to protest with signs over mismanaged establishment

Date: 2 years ago

Review №108

Rating: 5

Date: 2 years ago

Review №109

Rating: 5

Excellent

Date: 2 years ago

Review №110

Rating: 5

Thank you for a great pizza and bread was amazing and delivery was fast

Date: 2 years ago

Review №111

Rating: 5

Date: 2 years ago

Review №112

Rating: 5

THE BEST PIZZA I HAVE EVER HAD,PIZZA SO HOT AND FLAVOURFUL ON ARRIVAL..DROP ALL OTHER PIZZA PLACES FOR THIS ONE. CONSISTENCY EXPERTS

Date: 2 years ago

Review №113

Rating: 3

Date: 2 years ago

Review №114

Rating: 5

Haven t been here in a while due to the young people that were working here; the people that are currently working here was nice and professional. My food was delicious

Date: 2 years ago

Review №115

Rating: 5

Good Pizza

Date: 2 years ago

Review №116

Rating: 5

Very good food

Date: 2 years ago

Review №117

Rating: 5

Pizza has been hot and fresh each time I ve ordered from this location

Date: 2 years ago

Review №118

Rating: 5

Delicious pizza! Good value and really friendly employees

Date: 2 years ago

Review №119

Rating: 5

Great Taste and quantity. Value for money.

Date: 2 years ago

Review №120

Rating: 2

Not that great

Date: 2 years ago

Review №121

Rating: 4

Food was great but the clerk were all on there phones

Date: 2 years ago

Review №122

Rating: 4

Pizza was pretty tasty as was the cheesy garlic bread! Will definitely be going back.

Date: 2 years ago

Review №123

Rating: 2

Pizza okay cook no hair net on

Date: 2 years ago

Review №124

Rating: 3

They never pick up the phone

Date: 2 years ago

Review №125

Rating: 5

Best pizza I love them so much. ALWAYS HOT and Fresh!!

Date: 2 years ago

Review №126

Rating: 5

By far best quality pizza Iv ever had ! It being my 1st time eating here Im impressed Great job I will be ordering again soon.

Date: 2 years ago

Review №127

Rating: 2

**UPDATE** I did fill out a review the same day. Not only did they not bring the replacement pizza in the 15 minute window the manager said they would (it took 45 minutes) but the replacement pizza was made incorrectly as well!! Usually great but tonight they completely made a pizza wrong. After calling about that I then realized they made the pizza bowl I ordered wrong as well. Pretty disappointed and probably wont go back for a long time

Date: 2 years ago

Review №128

Rating: 4

The Deluxe is pretty good! I normally get the extra large. Itll feed 3 adults and have a couple of pieces left over for lunch the next day. Cheesy bread is a favorite as well.

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 1

I place an order 10/27/2021 it tasted uncooked so I called the store the manager gave me a hard time about the order and gave me a credit cool. I called 10/28/2021 to place an order for what ever reason they dont see the credit so I had to explain again. So they found the credit I place an order I pick it up as Im leaving I hear the lady saying thats Ken the one that was complaining about the food and they started laughing. Im like they couldve waited until I left the store bad business. I will never fo back to Marcos again pizza hut have better customer service then that. And Honestly Im Afraid to eat the pizza now I dont know if they played with it or not.

Date: 2 years ago

Review №131

Rating: 4

Date: 2 years ago

Review №132

Rating: 5

The best pizza and you cant beat the price

Date: 2 years ago

Review №133

Rating: 5

Great pizza bowl, Employees are very nice

Date: 2 years ago

Review №134

Rating: 5

These guys are THE BEST

Date: 3 years ago

Review №135

Rating: 5

Date: 3 years ago

Review №136

Rating: 5

My go to pizza place. Always quick and super hot. Whoever leaves the meatballs huge deserves a raise (sometimes they cut them in half which is a tad disappointing).

Date: 3 years ago

Review №137

Rating: 5

Cool pizza and staff

Date: 3 years ago

Review №138

Rating: 5

Date: 3 years ago

Review №139

Rating: 5

Date: 3 years ago

Review №140

Rating: 5

I love the pizza bowl, no crust meat sauce and vegetables. Their salads are fantastic. Service is great.

Date: 3 years ago

Review №141

Rating: 5

fast service pizza very taste

Date: 3 years ago

Review №142

Rating: 4

Date: 3 years ago

Review №143

Rating: 5

Great pizza and better than any fast food pizza delivery options.

Date: 3 years ago

Review №144

Rating: 5

Date: 3 years ago

Review №145

Rating: 1

Terrible customer service. I duplicated an order in error because the app showed as if it didnt process the first one. I called immediately to advise and cancel and was told that they could not make the order but they I had to cancel the order on my end. I let them know I had no such option presented to me and the manager said again they could do nothing for me. Ive been trying to get this resolved since 7/29 and even after speaking with the district manager have not received my refund. Its ridiculous for me to have to go through so many phone calls to this location and to corporate to get a $17 refund that couldve been processed in the store the day of my order had the manager been properly trained on how to do so. Fast forward to today after speaking with the new manager on his first day on the job and he tells me I have to contact my bank. These people need to do better. Its not really this hard.

Date: 3 years ago

Review №146

Rating: 4

Pretty nice staff lot of kids working there but most of the time they are friendly and fast

Date: 3 years ago

Review №147

Rating: 4

Date: 3 years ago

Review №148

Rating: 5

Date: 3 years ago

Review №149

Rating: 5

The GM is the best at customer service

Date: 3 years ago

Review №150

Rating: 5

Date: 3 years ago

Review №151

Rating: 5

We had never tried Marcos Pizza before. We ordered it for some of our coaches after our kids and adult classes. AMAZING. 10/10 - Please order from here, the pizza is absolutely amazing!!

Date: 3 years ago

Review №152

Rating: 2

It was awful the pizza was still kinda cold in the middle cheese barely melted

Date: 3 years ago

Review №153

Rating: 4

Date: 3 years ago

Review №154

Rating: 5

Always a hit

Date: 3 years ago

Review №155

Rating: 5

My new addiction!!

Date: 3 years ago

Review №156

Rating: 5

This is my go to pizza place. The Italian sausage and steak are fantastic and have never disappointed. The crust toppers are excellent but definitely watch out, sometimes they get REALLY happy with the garlic butter crust topper which causes it to leak out of the box and stain your car seat... But outside of that literal single incident in years I have not had issues. I wouldnt hesitate to go here for some good pizza. I cant however speak to anything else since that is all I get from here.

Date: 3 years ago

Review №157

Rating: 5

Favorite place for pizza

Date: 3 years ago

Review №158

Rating: 1

Lazy people. 3 miles away and they dont want to deliver and acted like I was putting them out ordering a pizza. Will never eat here again!!!

Date: 3 years ago

Review №159

Rating: 4

Pizza bowl is good

Date: 3 years ago

Review №160

Rating: 5

One of the best pizza places around, always a quick get in, get out. Only messed up my order once by cutting the pizza normally instead of squares which Im not going to complain, free pizza!

Date: 3 years ago

Review №161

Rating: 4

Un poco caro, pero muy rico y buena atención. Hey i try to order online, Friday at 10:55pm and say last order at 11, dont know why, if you close at 12 on Friday.

Date: 3 years ago

Review №162

Rating: 5

Best pizza ive ever had!

Date: 3 years ago

Review №163

Rating: 5

Good management. Good employees. Good pizza. Ill keep coming back!.

Date: 3 years ago

Review №164

Rating: 5

Always great

Date: 3 years ago

Review №165

Rating: 5

Date: 3 years ago

Review №166

Rating: 5

Let me tell y all!!! Today April 2, 2021 I got me and my man pizza bowls.... THIS WAS SO GOOD!!!!!!!!!!!!!!!!! I m telling you right now I will never eat pizza the same

Date: 3 years ago

Review №167

Rating: 4

The quality is good, wish they had a garlic dippng sauce or 100% Turkey pepperoni

Date: 3 years ago

Review №168

Rating: 1

Let me preface this by saying that I love Marco s pizza. The taste and quality of their food has always been good. The reason why I m giving this place only 1 star is due to the cleanliness of the staff when handling food. I just watched a worker dividing dough with his bare hands pull out his phone to reply to a message. He then continued to work with the dough without washing his hands. So unsanitary. Will not be returning to this location.

Date: 3 years ago

Review №169

Rating: 5

Finally found a pizza that actually IS like their advertising! I mean come on; we all want our delivered pizza to LOOK and TASTE like we see advertised on screen,....my reaction, this deserves wine! lol I hope yalls is as good as was ours (: eat drink and be merry Nancy Texas USA

Date: 3 years ago

Review №170

Rating: 5

Date: 3 years ago

Review №171

Rating: 5

Date: 3 years ago

Review №172

Rating: 4

Date: 3 years ago

Review №173

Rating: 5

Date: 3 years ago

Review №174

Rating: 4

Great place for pizza if you re looking to spend a little more than a place like little caesars or dominos.

Date: 3 years ago

Review №175

Rating: 4

Date: 3 years ago

Review №176

Rating: 5

Great pizza

Date: 3 years ago

Review №177

Rating: 5

Great pizza. Get the roma crust topping

Date: 3 years ago

Review №178

Rating: 5

Really good pizza and customer service.

Date: 3 years ago

Review №179

Rating: 4

Date: 3 years ago

Review №180

Rating: 5

Always good pizza.

Date: 3 years ago

Review №181

Rating: 4

Service and food is great!

Date: 3 years ago

Review №182

Rating: 5

Date: 3 years ago

Review №183

Rating: 5

Must try their calzone.

Date: 3 years ago

Review №184

Rating: 5

Date: 3 years ago

Review №185

Rating: 5

LOVE THESE GUYS!! The food is fantastic and they always get it right to us!

Date: 3 years ago

Review №186

Rating: 4

Good food

Date: 4 years ago

Review №187

Rating: 5

Delicious

Date: 4 years ago

Review №188

Rating: 1

Really bad service!! Waiting waiting on my pizza for over 40 minutes and no one even said nothing.

Date: 4 years ago

Review №189

Rating: 5

Date: 4 years ago

Review №190

Rating: 5

Date: 4 years ago

Review №191

Rating: 5

Even after calling right before closing they were so polite and professional. Pizza is always hot and fresh. Never had any problems.

Date: 4 years ago

Review №192

Rating: 5

Date: 4 years ago

Review №193

Rating: 5

Delishious and friendly

Date: 4 years ago

Review №194

Rating: 5

Great Pizza, Sara really was very helpful and patient in helping us decide which pizza for us to order. Pizza was amazing! Thank you

Date: 4 years ago

Review №195

Rating: 5

This place is amazing the pizza is great and full of cheese and meat. The wings are bomb and the one I went to is connected to video store!! Best thing ever pizza and a movie I dont have to pay 6 bucks for!

Date: 4 years ago

Review №196

Rating: 5

I like the sign outside of the store, it s stand out and easy to see. Staff was nice and the service here was wonderful, store is clean and comfortable place. I would love to come back here again.

Date: 4 years ago

Review №197

Rating: 1

Burn crushed

Date: 4 years ago

Review №198

Rating: 5

They are always good. Never disappoint. And usually greet me by name when I walk in, great customer service.

Date: 4 years ago

Review №199

Rating: 5

Date: 4 years ago

Review №200

Rating: 5

Date: 4 years ago