On The Border Mexican Grill & Cantina

1121 W Interstate 20, Arlington, TX 76017, United States

On The Border Mexican Grill & Cantina

About the Company

rating: 4.1

Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors including tacos, margaritas, enchiladas, burritos, and sizzling fajitas. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Arlington, TX.

Categories

  • Mexican restaurant
  • Burrito restaurant
  • Caterer
  • Takeout restaurant
  • Restaurant
  • Taco restaurant
  • Tex-Mex restaurant

Contact Information

Phone: +1 817-522-1990

Website: https://www.ontheborder.com/locations/south-arlington/

Address: 1121 W Interstate 20, Arlington, TX 76017, United States

Working hours
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM
  • Sunday: 11 AM–10 PM

Photos

Reviews

Review №1

Rating: 5

Date: 4 hours ago

Review №2

Rating: 5

Great everything, except the music on the patio was a bit loud. Will be back..

Date: 6 days ago

Review №3

Rating: 3

Great food !!! Lazy staff . There is a girl that works to go orders. I cant remember what her name is, but she is amazing . She wasnt there one evening and I ordered to go because I have a two year old . She wasnt there one evening, and the bartender was taking over, and it was during the week, and it was very slow .. The bartender told me I would have to come in .. I said I have a two year old and he is asleep .. Also, I had tipped five dollars on the app, just for them to bring the food only if you steps . So I had to go in, get my food .. I asked her for a drink, and I was also charged for that ... You would think since you cant bring me my food.At least give me a drink . I did tip you for me to come in and get my food . She was very rude . Some people just need to learn customer service and how to be nice . Besides her this place, it is usually great .

Date: a week ago

Review №4

Rating: 5

I like the patio, 3 dollar drink special is also nice

Date: a week ago

Review №5

Rating: 4

Date: a week ago

Review №6

Rating: 5

Date: 2 weeks ago

Review №7

Rating: 3

We brought our teenage grandkids here at their request. We got seated right away and waited. Our server, Jay said he need to clear another table before he could take our drink order (the restaurant was not busy and there lots of clean tables). We eventually got chips and salsa no water and eventually the queso we ordered. We had to ask where our drinks were. We all got drinks except my grandson who ordered strawberry lemonade. Jay said they were out and he had to make more. It eventually came and we got to order our food. . When our food finally came we sort of got what we ordered, but not quite. We saw Jay taking orders, bussing tables, making tortillas and evidentially making strawberry lemonade. Not the best dining experience. Jay needs a raise and they need more waitstaff and table bussers. Prolly wont be back.

Date: 2 weeks ago

Review №8

Rating: 1

I Will gave the Big zero if there is any The worst service ever and bad manager Food

Date: 3 weeks ago

Review №9

Rating: 1

The manager at this location is rude and the waitstaff is slow, and untrained. Waited 90 minutes for 4 dinners, chips and queso, and a kids meal. In that 90 minutes I never once had my water refilled. The restaurant wasn t busy, we were one of 4 other families there. When we complained, the manager was rude and offered no assistance. My 13 year old son loves OTB, and we decided to try this one on his birthday. This experience ruined his birthday.

Date: 3 weeks ago

Review №10

Rating: 5

Excellent Food and Service

Date: 4 weeks ago

Review №11

Rating: 5

Date: 4 weeks ago

Review №12

Rating: 3

Went here for a family lunch. The location on I-20 by the parks mall is mediocre at best. Sad as this used to be my go to for enchiladas suizas.

Date: a month ago

Review №13

Rating: 1

horrible food tortillas soup no flavor just water and rices gaguera beef hard didn t eat any of the food will not recommend Food

Date: a month ago

Review №14

Rating: 1

Date: a month ago

Review №15

Rating: 4

Date: a month ago

Review №16

Rating: 2

Their food is nasty. I met someone there on a business matter. I would never eat the by myself.

Date: a month ago

Review №17

Rating: 5

The food was really good! Service was great, and the restrooms are super clean!

Date: a month ago

Review №18

Rating: 2

Not sure if it was the kitchen or wait staff but the amount of time that it took for us to order food, receive food, and then had to flag down another wait staff to get the check, is ridiculous.

Date: a month ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 5

Brianna was Fabulous as she remembered everything that I said on my order, as I asked for lots of ice in my Tea and my lemons for my Tea to the Sweet and Low. She was very friendly and Super nice and she came and checked on us to make sure if we needed more Tea or anything else. In my book, she went beyond Customer Service. I definitely will come back and ask for her again.

Date: a month ago

Review №22

Rating: 4

Good spot for a few drinks.

Date: 2 months ago

Review №23

Rating: 5

Kid-friendliness: It was divided from family to turn up while catering to both respectively Wheelchair accessibility: There was access for all people no matter their circumstance

Date: 2 months ago

Review №24

Rating: 5

Went there with friends after church, and everyone agreed it was a good choice.

Date: 2 months ago

Review №25

Rating: 5

Looking forna place to go on a regular basis, or just stopping by for great food and drinks. This is the place to go! Friendly environment! Ask for Megan, Adam, or Elise for exceptional service!

Date: 2 months ago

Review №26

Rating: 3

ordered to go on the restaurant website. got home to find out they didnt include guacamole, sour cream, pico or jalapeño peppers for my chicken fajita nachos so I got dry nachos. So disappointed after looking forward to my nachos. Also ordered chicken fajitas, it looks like everything was included for them. I tried reaching the restaurant by phone and after listening to the phone tree and choosing option 1 the phone just rang and rang. Literally no one answered. Ugh, so hard to get good service anymore and everyone wants a tip

Date: 2 months ago

Review №27

Rating: 5

Date: 2 months ago

Review №28

Rating: 4

Good place to eat and drink, if you desire adult beverages. Its near the mall, so can eat before or after shopping. Once you get pass the old wood smell, you can enjoy the rustic decor and the custom liquor bottle light shades. There is plenty of seating and a covered patio. Seating is a combination of booths, tables, and banquet seating. The service during this visit was very good. Our food came out hot, tasted delicious, and plated well. It was slow getting our ticket and I wasnta fan of the server having to go to the back to process the payment, but overall a good experience.

Date: 2 months ago

Review №29

Rating: 5

Date: 2 months ago

Review №30

Rating: 5

Date: 2 months ago

Review №31

Rating: 4

Its been years...we used to frequent OTB with friends....well situations change etc. On a whim...it was a great choice, got a table in the bar & the bartender was great & competent & fun & my shrimp bowl was & my husbands food was praised ... ...will return for casual evenings.

Date: 2 months ago

Review №32

Rating: 1

Im old, and need to place my order by phone with my voice to a live real person that has ears, not a key board. You will not answer your business phone, i ll dine elsewhere thx

Date: 2 months ago

Review №33

Rating: 4

Date: 2 months ago

Review №34

Rating: 5

Watermelon margaritas!! Yum!!

Date: 2 months ago

Review №35

Rating: 5

Our waiter was incredible. Service was fast.

Date: 3 months ago

Review №36

Rating: 1

We came in to eat we were seated but never served. We arrived just behind another family and were seated behind them. We waited where they were greeted and there order was taken. Normal situation. Then we waited, waited and waited some more. We were never even acknowledged. Then another party came in an was seated beside us. Waiter quickly acknowledged them saying he would be right with them. Sure enough he returned with chip and salsa for that table ready to provide service. We got the servers attention and let them know we had not had any service yet. They acted surprised saying they would need to find someone to serve us and went back talking to the second table. We left, never have we experienced this kind of behavior from a server. AND NO THEY WERE NOT BUSY.

Date: 3 months ago

Review №37

Rating: 3

OTB appears to have made changes limiting wait staff. This location takes it to extreme. This location is always stretched. They have run off enough customer, you can get a table fairly quickly. Still, you are going to wait to get your food. Whether you will get what you ordered is iffy. Amazingly, I think we got most things accurately this visit. it is good enough we will stop in about twice a year. We usually travel to a further location for better experience. 2024 - no more cheese. It is $1.50 for an ounce

Date: 3 months ago

Review №38

Rating: 5

Date: 3 months ago

Review №39

Rating: 5

The waitstaff was pleasant and quick. The food came out quickly and was delicious.

Date: 3 months ago

Review №40

Rating: 5

I go here for the nachos!!! Parking: Handicap parking is available. Food : 5/5 |

Date: 3 months ago

Review №41

Rating: 3

Date: 3 months ago

Review №42

Rating: 5

Date: 4 months ago

Review №43

Rating: 5

Excellent

Date: 4 months ago

Review №44

Rating: 5

Parking: I park right in the front door. Food

Date: 4 months ago

Review №45

Rating: 1

Food is always cold! Chips are : reused from someone elses table!(o witnessed this personally) booths have left over food and trash under tables I went two Saturdays in a row just to see if maybe things would change, well it didnt!i ended up eating somewhere else because of the cold nasty enchiladas! This place should be shut down for filth! Dates were May 18 and May 25

Date: 4 months ago

Review №46

Rating: 5

Great service

Date: 4 months ago

Review №47

Rating: 3

Date: 4 months ago

Review №48

Rating: 5

Date: 4 months ago

Review №49

Rating: 3

Date: 4 months ago

Review №50

Rating: 1

20 minutes waiting to celebrate with my wife and not even the waiter noticed. very bad service, it is better to change the restaurant than if they serve

Date: 4 months ago

Review №51

Rating: 5

Date: 4 months ago

Review №52

Rating: 3

Went to On The Border with the family. Like most Mexican restaurants, it is themed well and inviting. The food was hit and miss, and my enchiladas were super hot and tasted good. My wifes were Luke warm. The issue today was the service. Like most know, I judge a good restaurant by checking on you inconspicuously and keeping my drink filled. My drink was empty before our food arrived and stayed that way till we were almost done. Why? Because a runner brought the food. The waitress stopped by and asked how everything was, and if we needed anything, we told her a few things, including my drink refill. She brought an extra plate and forgot everything else. She finally came back after we were practically done, then asked if I needed a refill. I said, Well, not anymore. The overall experience was OK. Great atmosphere with family. The food was ok. Service was below average. I have eaten at good On The Borders, and everyone has a bad day. It wasnt so bad that I wouldnt return, but Im not in any hurry to go back.

Date: 4 months ago

Review №53

Rating: 4

Date: 4 months ago

Review №54

Rating: 4

Good lunch spot.

Date: 4 months ago

Review №55

Rating: 5

Food was great and the service was better. We had beef chimichanga and quesadillas. Lots of food for lunch and dinner. Wheelchair accessibility: Ramp at the front door.

Date: 5 months ago

Review №56

Rating: 4

Date: 5 months ago

Review №57

Rating: 2

Date: 5 months ago

Review №58

Rating: 5

Very nice and clean restaurant! Everyone working was so nice, and our server Markus was amazing!

Date: 5 months ago

Review №59

Rating: 1

Never wanted to walk out of restaurant without paying so bad! Order was totally wrong, and receipt was wrong-tried to charge an extra meal. Order was made again and still not right. Will not ever be returning to an On the Border.

Date: 5 months ago

Review №60

Rating: 5

I love the vibe and the servers. The food is always amazing!!!

Date: 5 months ago

Review №61

Rating: 5

Great enchilada dinner.

Date: 5 months ago

Review №62

Rating: 1

Service was terrible food was cold and soggy, Taco Bell has hotter food then they gave me a dirty cup that smelled like old mop water

Date: 5 months ago

Review №63

Rating: 3

Food was decent... service wasnt that great. First arrived and stood at the counter for 10 minutes although they werent busy at all. Then our waitress only had 2 tables she was serving and she only filled up 2 drinks at our table the whole time. We had a table of 6. Only 2 people got their cups refilled. Then asked for 2 to go plates and it took 15 minutes for them to arrive by the time they came my son went ahead and finished his food so there were no need for 1 of the to go plates

Date: 5 months ago

Review №64

Rating: 5

5 stars on the food, service, and the atmosphere. Very satisfied

Date: 5 months ago

Review №65

Rating: 5

The ULTIMATE FAJITAS are $28.99 but you get pork shrimp chicken and steak. We ordered two and it fed 3 adults just fine. Our waitress tonight was good.

Date: 5 months ago

Review №66

Rating: 4

Date: 5 months ago

Review №67

Rating: 5

Hailey was a big help with my order so sweet and pleasant please give her a raise .

Date: 5 months ago

Review №68

Rating: 5

It was a beautiful day to hang on the patio. Our waiter was courteous, remembered our order and its details without writing anything down. It wasnt too crowded. If I could change anything, the free style fighting on tv wasnt the ideal ambient accent. Actually, it was pretty disconcerting with everything else being so lovely. I couldnt really change my seat to change my view, but everything else was fabulous! Vegetarian options: I think this type of food is easily made vegetarian if it isnt already. I dont remember if the chile relleno is labeled V, but its my fave, no meat. Salads and bowls could easily be meatless, guacamole, rice, beans, etc

Date: 5 months ago

Review №69

Rating: 5

This was one of the best meals I have ever had in my entire life. I have worked in food management for many years , and my meal last night was worthy of 20 stars ! Our server Nicole was so very kind and had the best service I have ever received from any business! We even went an hour before close. Staff was very friendly, and our food was hot and fresh considering they were pre-closing.

Date: 5 months ago

Review №70

Rating: 5

Date: 6 months ago

Review №71

Rating: 5

Date: 6 months ago

Review №72

Rating: 3

Date: 6 months ago

Review №73

Rating: 4

Nice place and good food. Very friendly staff. We went there for lunch with the family after shopping. Kid-friendliness: Kids menu available

Date: 6 months ago

Review №74

Rating: 5

Date: 6 months ago

Review №75

Rating: 5

Great service

Date: 6 months ago

Review №76

Rating: 4

Date: 6 months ago

Review №77

Rating: 3

Date: 6 months ago

Review №78

Rating: 4

Loved the Birra tacos and the chicken enchiladas were good. The queso is good. Their Taco Tuesday was good.

Date: 6 months ago

Review №79

Rating: 5

Date: 6 months ago

Review №80

Rating: 1

Date: 7 months ago

Review №81

Rating: 5

Date: 7 months ago

Review №82

Rating: 1

Date: 7 months ago

Review №83

Rating: 5

Great stop for some delicious Mexican food!

Date: 7 months ago

Review №84

Rating: 1

Under staffed. Didnt have the drink asked for. The one they did bring was hot. The sweet tea was not sweet. Cups had a dirty taste. Management was rude. Waiter was clueless. Appetizer was wrong. Food was cool as if it sat for a while before brought out.. all and all bad experience for the first time trying..

Date: 7 months ago

Review №85

Rating: 3

Food: Quality was not as usual (was served a double or triple rolled of flour tortillas with very little meat substance; did not receive part of drink order; sopapias were over cooked or burned; and was served desert before asking or completing meal [Sopapias got cold]): Service: Get out! I have better things to do (like gossip, sweep the floor, vanish, etc.); Atmosphere: Somewhat Good. However, employee was sweeping, i.e., near us while we were eating:)

Date: 7 months ago

Review №86

Rating: 3

Date: 7 months ago

Review №87

Rating: 5

Date: 8 months ago

Review №88

Rating: 5

Boy do I miss eating hear the best beef enchiladas

Date: 8 months ago

Review №89

Rating: 5

Date: 8 months ago

Review №90

Rating: 4

The place is good, good service but the food is not very good

Date: 8 months ago

Review №91

Rating: 5

Date: 8 months ago

Review №92

Rating: 5

Good location with friendly staff.

Date: 8 months ago

Review №93

Rating: 4

Date: 8 months ago

Review №94

Rating: 5

Date: 8 months ago

Review №95

Rating: 5

Date: 8 months ago

Review №96

Rating: 5

Great food, great drinks. Vegetarian options available.

Date: 8 months ago

Review №97

Rating: 5

Date: 8 months ago

Review №98

Rating: 1

Date: 8 months ago

Review №99

Rating: 1

360° Garbage

Date: 8 months ago

Review №100

Rating: 3

Date: 8 months ago

Review №101

Rating: 2

Green chili beef enchiladas huge. Beef a little tough, salty, filler was frozen crinkled fries

Date: 9 months ago

Review №102

Rating: 4

Date: 9 months ago

Review №103

Rating: 5

Date: 9 months ago

Review №104

Rating: 3

Date: 9 months ago

Review №105

Rating: 4

Food

Date: 9 months ago

Review №106

Rating: 5

Food was so fresh and the staff was friendly and so very helpful.

Date: 9 months ago

Review №107

Rating: 5

Date: 9 months ago

Review №108

Rating: 4

The food is always distant and the service is always good. The best part are the Margarita s. They are the best I ve ever had anywhere.

Date: 9 months ago

Review №109

Rating: 5

Delicious!

Date: 9 months ago

Review №110

Rating: 3

Y would your take out boxes not b fit 4 the microwave? Then not warn us? Like we can c the writing on a blk package! Yall were understaffed. The waitress was acting funny towards the end. Dont know y when Id just told her i dont need change! She warned me the portion was alot then acted like I didnt need a takeout container.

Date: 9 months ago

Review №111

Rating: 5

Date: 9 months ago

Review №112

Rating: 1

Had our Christmas lunch on Friday and it was absolutely terrible. Ordered our drinks and had to catch the waitress and ask for the drinks no drinks while eating salsa and chips sucks. After waiting and waiting some more We had to ask the waitress please hurry and take our order because we were on lunch and she had already wasted 30 mins ignoring the table. Took an hour to get our food ,another table no bigger than ours was her main focus. We literally had to pack our lunches to go when they did finally start bringing out the food , we asked for checks, all immediately had our cards on the table and she disappeared again.. knowing were were late and trying to leave she was gone 15 mins before finally coming back to take cards, then told one of our party she couldnt get her change because of the bartender being busy. Then brought our checks back to be signed and charged my friends card two times , once for her own ticket and then for mine as well instead of charging my card. Absolute mess. We go there every year for our Christmas lunch , and birthday lunches throughout the year but we all agree that we will not be coming back to this location ever again. Also not a fan of paying $11 for two tiny flautas on a pile of lettuce.

Date: 9 months ago

Review №113

Rating: 3

Me and my aunt went to this location on a Sunday evening.when we got there we waited to be seated, when we got to our table there was food on the floor where we were sitting. And tables around us havent been cleaned yet. The food was just okay. The service was kind of slow. We not sure why everything was slow maybe because they didnt have enough people working that evening. Our waitress she was really nice and went above and beyond to make sure that we had what we needed great customers service.

Date: 9 months ago

Review №114

Rating: 5

Date: 9 months ago

Review №115

Rating: 5

Date: 9 months ago

Review №116

Rating: 5

Date: 10 months ago

Review №117

Rating: 5

Date: 10 months ago

Review №118

Rating: 5

Date: 10 months ago

Review №119

Rating: 1

Waited around for 10 minutes before a host came to acknowledge I was there. Then waited another ten minutes and nobody came outside to take my drink order. Went inside to the bar and stood there for another ten minutes while the staff chit chatted with eachother and ignored me until I was finally fed up and left

Date: 10 months ago

Review №120

Rating: 5

Date: 10 months ago

Review №121

Rating: 4

Date: 10 months ago

Review №122

Rating: 5

Just delicious and pleasant people work there. Dietary restrictions: Gluten intolerant Food : 5/5 |

Date: 10 months ago

Review №123

Rating: 5

While I do dine here and get to go often. Today was a complete different experience where I experienced extraordinary and stellar service with an extremely short staffed group today Adam, Alex, and Amber went above and beyond the norm today when anybody else would have cracked under that kind of pressure all while maintaining pleasant attitude

Date: 10 months ago

Review №124

Rating: 5

Date: 11 months ago

Review №125

Rating: 1

Date: 11 months ago

Review №126

Rating: 1

Waited an hour for our food that never came. Very understaffed management should be ashamed.

Date: 11 months ago

Review №127

Rating: 5

Date: 11 months ago

Review №128

Rating: 5

Date: 11 months ago

Review №129

Rating: 5

Chicken tortilla soup is sooo good.

Date: 11 months ago

Review №130

Rating: 1

Food was not good. Also got a mangonada and it was sweet with lots of chamoy. Had to get an extra shot! Our waitress was amazing tho. But we will NOT be going back.

Date: 11 months ago

Review №131

Rating: 5

Great service from Adam. Taco Tuesday is great. Wheelchair accessibility: One in our party is wheelchair bound. Plenty of ADA access and room. Food : 5/5 |

Date: 11 months ago

Review №132

Rating: 5

Jalapeno Stuffed Peppers are Big! But they are good!

Date: 11 months ago

Review №133

Rating: 4

Date: 11 months ago

Review №134

Rating: 4

Went on a Wednesday night before church. Restaurant was pretty empty. Appeared only 1 or 2 servers were working while we were there. Bowl of queso seems to get smaller and more runny everytime weve gone there over the past year. Our server, unfortunately I dont recall her name, did a GREAT job for us. She was on top of things, and pleasant the entire time we were there. There was a mix up in the kitchen with my daughters food, but she got it taken care of right away. APPRECIATED her, and showed her with a generous tip.

Date: a year ago

Review №135

Rating: 4

good food and good service.

Date: a year ago

Review №136

Rating: 4

My sister and had the stuffed jalapenos, honey chipotle tacos and fajita quesadillas! Every was delicious. I normally dont care for tex mex. But my options today were great. Alex and Manager Hector provided the best service ever at an on the border location!

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 5

Empanadas are delicious.

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 1

Usually a fave but it was by far the worst service Ive experienced in years. Half of us never got items we asked for and refills were a no go despite the many asks. Waitress admitted to being hungover and management was no help. Food was below par.

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 4

The food was cooked fine and order was correct, but needed more flavor and better presentation. The restaurant needs updating. Our waitress Sam was fabulous

Date: a year ago

Review №145

Rating: 5

Waiter did not stay on top of what we were asking from him.

Date: a year ago

Review №146

Rating: 3

Sat on patio took an hour just to get drinks.....not to mention food.....

Date: a year ago

Review №147

Rating: 1

service was terrible. we didn t get to eat because they took so long. Yalll need help real bad

Date: a year ago

Review №148

Rating: 5

I love the brisket tacos!! Update-the brisket was overcooked this time. So disappointing !!

Date: a year ago

Review №149

Rating: 4

Great customer service, great food selections,

Date: a year ago

Review №150

Rating: 5

Nicole did a great job taking care of all the customers at the bar and in the bar.

Date: a year ago

Review №151

Rating: 5

09/02/2023 Back again for our weekly visit and it was fabulous as usual. Great food and great server! We had not been in a restaurant in three years when we arrived tonight. Emma ensured we had a delightful experience and a delicious dinner. I must mention that like another reviewer I am disappointed that they no longer serve chicken empanadas; only beef.

Date: a year ago

Review №152

Rating: 4

Date: a year ago

Review №153

Rating: 5

Its not on the border but it is on the border!

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 3

Date: a year ago

Review №156

Rating: 4

Date: a year ago

Review №157

Rating: 5

Delicious food, 100% family atmosphere

Date: a year ago

Review №158

Rating: 5

One of the best restaurants ive been to

Date: a year ago

Review №159

Rating: 5

Great food and fun server. The margarita Mexican Border Flight a taste of 3 flavors at a great price.

Date: a year ago

Review №160

Rating: 5

Need help an the food is not that hot when they bring it to you so that tells me they short hand on workers

Date: a year ago

Review №161

Rating: 5

Great service

Date: a year ago

Review №162

Rating: 4

The presentation of the brisket tacos have changed, not as good as before. Prices have been raised but everythu g has. It was okay.

Date: a year ago

Review №163

Rating: 3

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 5

Great food and drinks! Parking: There was plenty of parking spots. Food : 5/5 |

Date: a year ago

Review №166

Rating: 2

I dont know why I keep coming back! Service at the bar is always horrible. One female bartender always ignores us. The food is great, just awful customer service.

Date: a year ago

Review №167

Rating: 4

Food is good, but like most established restaurants in the area, they are struggling with staffing during these changing times, and it shows with the extended food wait times. Patience and maybe ordering a beverage from the bar before ordering food helps. I worked late into the evening and went out to get something to eat that didnt involve plastic utensils. It was about an hour from closing, and I knew I was getting the left-overs from the dinner rush. I wasnt surprised when the chips and tortillas tasted like they had been hanging around longer than expected. The entrée was good, and the 3 remaining waiters did their best to make the dining experience pleasant. Parking: About 5 handicap parking spaces in the front of the restaurant and all around the building.

Date: a year ago

Review №168

Rating: 4

Food was good as usual.

Date: a year ago

Review №169

Rating: 4

Food was too salty for my taste this time, but overall, a nice time!

Date: a year ago

Review №170

Rating: 5

There was a bit of a wait but as long as I got my order and my margarita, Im a satisfied customer! Parking: No complaints about parking.

Date: a year ago

Review №171

Rating: 2

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 5

Service was great. Food was really good. Nice place to stop after a full day at Six Flags....

Date: a year ago

Review №175

Rating: 5

Service was excellent, and food was wonderful!

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 3

Food could have been better...

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 5

Food and the service was awesome along with the drinks and a nice cozy environment

Date: a year ago

Review №180

Rating: 5

Truly superb in every category Service was excellent and precise All requests for all 4 guests were met accurately....food was delicious and piping hot.....chips and salsa stayed full the whole time.... If I could rate higher than 5 stars, I would Thanks Arlington Parks Mall OTB, another incredible experience

Date: a year ago

Review №181

Rating: 3

Date: a year ago

Review №182

Rating: 4

I usually order the combo fajitas to go. Awesome every time. Call ahead, place your order 15 minutes ahead, then simply pick up your order and your done.

Date: a year ago

Review №183

Rating: 1

Waitress forgot about us didnt get what we ordered and margaritas was horrible

Date: a year ago

Review №184

Rating: 1

The food is not good at all. They do not accommodate to their customers. I could substitute anything on the menu. They also held a gratuity authorization of $15 and denied it was the company but the bank verified they took gratuity after we left a tip. The manager was not helpful and the general manager did not care come out to even talk. So we are filing a complaint and we will never eat there again.

Date: a year ago

Review №185

Rating: 4

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 2

They packaged to-go meals with bare hands no gloves. Overall the food was not bad

Date: a year ago

Review №189

Rating: 1

We were seated quickly. Sat down was brought chips and salsa and ordered drinks and appetizer and he walked away. He came back around still no drinks but we had been waiting so long I asked if we could order so we ordered our food(still no drink and chips and salsa gone from hungry kids. Kept seeing him walking around but still no drinks.... He finally comes with the appetizer the food and water (not the drinks we ordered) all at the same time. 3 orders were wrong I gave him my plate back told him he could cancel my drink i ordered and let him know that the multiple issues were a problem he said he was triple sat and he didnt even ask if I wanted something else or a manager with all the issues he finally brought my husbands beer as we were done. I paid my $100 bill for absolutely horrible food and service and tipped him 18% I honestly wish I would have spoke to a manager because we didnt even eat half the food that was ordered and our waiter just acted just opps I was busy too bad! Not a place I recommend for anyone to go to. We drove 22 hours from Florida and I wasnt in the mood to argue with anyone but I wish I would have because I wasted $100 and only my kids ate we didnt even eat the appetizer. Never again.

Date: a year ago

Review №190

Rating: 3

Hostess told me 10 minutes and they took more than that

Date: a year ago

Review №191

Rating: 1

I used to work there just like 3 months ago and the management wasnt really good. I only had one manager that liked me and was very kind to me. Tbh idk if I can go back there the same anymore

Date: a year ago

Review №192

Rating: 4

Waitress took forever to even bring water. Food was good. Waitress was not. Restroom was nasty

Date: a year ago

Review №193

Rating: 4

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 5

Meagan and Elise are the best bartenders they are amazing! They always greet me when I walk in and always knows what I want! A grande margarita on the rocks w/melt down 1800. Its sad that I know almost every employee but that means they are doing something right to make me a weekly regular! Love yall! Keep up the great work Meagan and Elise yall are freaking amazing!!! Parking: Make sure you park as close to the entrance as possible. Cars get broken in to ALL THE TIME. Including mine but I still come back considering how great the staff is!!!

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 4

Date: a year ago

Review №198

Rating: 4

Service was okay. Food was less than expected. Music was loud even away from the speaker. Wont be recommending.

Date: a year ago

Review №199

Rating: 2

One of the most disappointing meals I ve had in a long time. Ordered a regular sangria swirl and was brought the large instead. Sickly sweet and next to no alcohol in it (I would ve known if there was considering I drank more than I planned and ate next to nothing). Brisket tacos came covered in super sweet bbq sauce and no veggie set up. When the waiter asked how it was he just shrugged and left. Took 2 bites of the taco and the rest went in the garbage where it belonged. Bathroom was gross with sticky floors. I haven t been to this chain in several years and I don t think I ll be returning anytime soon.

Date: a year ago

Review №200

Rating: 5

Date: a year ago